TERMS AND CONDITIONS

The following Terms of Service Agreement (this “Agreement”) is between You (“You”) and Elevatesalonsd.com and governs Your use of services provided by Elevatesalonsd.com.  If You do not agree to this Agreement’s terms and conditions, please do not access www.elevatesalonsd.com.

The Elevatesalonsd.com website (hereinafter referred to as “Elevate Salon”, “Elevate Salon San Diego” , “We”, “Our Website ” or “Our Service”) is an e-commerce website accessible via the Internet at Elevatesalonsd.com.  Please read this Agreement carefully before making use of our products and/or services.  Registering with Elevatesalonsd.com and creating an account binds You to the Terms and Conditions detailed in this Agreement.

Eligibility

By using the Elevatesalonsd.com website, You declare that You have full legal capacity and are aged 18 or over.

Modifications to this Agreement

You agree that we may change the terms and conditions in this Agreement at any time.  You agree that we may change our Service or remove our Service at any time at our sole discretion, for any reason whatsoever, and with or without notice to You.  You agree that if You continue to use Elevatesalonsd.com after we have posted a change to this Agreement, then You are bound by the most recent version of this Agreement. 

Elevatesalonsd.com Ownership

You agree that Elevatesalonsd.com, including, but not limited to the Website and the Software, is owned by Elevatesalonsd.com .  You therefore acknowledge that Elevatesalonsd.com owns, or we license from other companies, any copyrights, trademarks, technology, patents in and to our Service, and that You will not make any claims to ownership in this Service (or any part of the Service).  Copying any material, text, images, and or writing from Elevatesalonsd.com without the consent of Elevatesalonsd.com is copyright infringement and therefore subject to penalty under the full extent of the law.  (See Elevatesalonsd.com,  Copyright, below)

Creating Profiles and Registering with Elevatesalonsd.com

You do not need to register with Elevatesalonsd.com or create a profile to use Our Service.  However, to take advantage of some of Our Service features You may need to register with Elevatesalonsd.com and create a log in account.  For example, in order to personalize Your background theme You must be registered and logged in to Your account.  In order to receive emails of our Elevatesalonsd.com, You need to be a registered member.

Registering with Elevatesalonsd.com is fast and simple—and there’s NO fee to become an Elevatesalonsd.com member.  If You choose to register with Our Service, You will be required to provide certain information, which includes Your first and last name, Your email address, and a password.  You are solely responsible for maintaining the confidentiality of Your password.  Please keep records of Your account information and password in a safe place.  In the event that You forget or misplace Your password, You may request that information from us by contacting our customer service department via email at service@elevatesalonsd.com .  You will be asked several questions to verify Your identity and then we will email Your password to the email address that You have registered with Our Service.

Elevatesalonsd.com is committed to protecting Your privacy online.  We do not, and will not sell, transfer or barter Your personal information to any individual or company.  We use consumer information to process orders, provide You with Your order status, or promotional information.  Elevatesalonsd.com may also terminate or cancel Your account or profile, without any notice to You, for any reason, at its sole discretion.  As mentioned in our “About Us” section, we take fraud very seriously.  If Your account or any activity stemming from Your account has been deemed fraudulent, Your account will be terminated, and You will be blocked from purchasing from Elevatesalonsd.com in the future.  You are solely responsible for all activities that occur under Your account.  The account name and password assigned and/or accepted by Elevatesalonsd.com from You, for access to Our Service shall be for Your personal use ONLY.  You therefore agree to immediately notify Elevatesalonsd.com of any unauthorized use of Your account or password.  Elevatesalonsd.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

Risk of Loss

When an order is placed, it is shipped to the address designated by You, as long as that shipping address meets the shipping requirements and restrictions contained on this Website.  All purchases made from the Elevatesalonsd.com Web Site are made pursuant to a shipment contract.  As a result, risk of loss and title for items purchased from Elevatesalonsd.com pass to You upon delivery of the items shipped via USPS.  Further, all products that leave our premises are in perfect, saleable condition, unless stated otherwise.  Elevatesalonsd.com is NOT responsible in any way for products that are damaged or lost during transit via the USPS.

Disclaimer of Warranty and Limits on Our Liability

Elevatesalonsd.com ,the merchandise or goods purchased through our website, ANY INFORMATION AND ANYTHING ELSE RELATING TO OUR SERVICE, ARE PROVIDED BY Elevatesalonsd.com “AS IS” AND AS SUCH ARE UTILIZED BY YOU AT YOUR SOLE RISK.  Elevatesalonsd.com shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by You or any third party as a result of or which may be attributable, directly or indirectly, to Your use of the purchased products, Your access and use of the website, any information contained on the website, to You or Your company’s personal information or material and information transmitted over our system. 

ALL EXPRESS, IMPLIED, STATUTORY AND OTHER WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS, ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.  ELEVATESALONSD.COM IS ALSO NOT RESPONSIBLE FOR, AND DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY WARRANTIES FOR THEIR SECURITY, RELIABILITY, ACCURACY, TIMELINESS, AND/OR PERFORMANCE.  YOU UNDERSTAND AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT MAY RESULT FROM YOUR ACCESS TO OUR SERVICE.  THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY WHETHER IN ACTION OF CONTRACT OR NEGLIGENCE, EVEN IF AN AUTHORIZED REPRESENTATIVE OF PB HAS BEEN ADVISED OF OR SHOULD HAVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES.  YOU HERE BY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH THE WEBSITE. PRICES AND AVAILABILITY OF PRODUCTS ON THE WEBSITE ARE SUBJECT TO CHANGE WITHOUT NOTICE.  ERRORS WILL BE CORRECTED UPON DISCOVERY; WE RESERVE THE RIGHT TO REVOKE ANY STATED OFFER AND TO CORRECT ANY ERRORS, INACCURACIES, OR OMISSIONS (INCLUDING AFTER AN ORDER HAS BEEN SUBMITTED).

ELEVATESALONSD.COM IS THE RESELLER OF MANUFACTURER APPLIANCES AND EACH APPLIANCE COMES WITH THE MANUFACTURER’S WARRANTY.  NO APPLIANCE SOLD THROUGH OUR SERVICE IS SERVICED OR GIVEN WARRANTY BY ELEVATESALONSD.COM  CUSTOMERS MUST CONTACT THE APPLIANCE MANUFACTURER REGARDING NON-WORKING OR BROKEN ITEMS PURCHASED VIA THE ELEVATESALONSD.COM WEBSITE.

Trademarks

Elevatesalonsd.com, TY trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Website, including, without limitation, the Elevatesalonsd.com logo, are registered and/or unregistered Trademarks of Elevatesalonsd.com, the website owner.  Nothing contained on the Website should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on the Website without the prior written consent of Elevatesalonsd.com or such third party that may own the Trademarks displayed on the Website.  Your misuse of the Trademarks displayed on the Website, or any other content on the Website, except as provided in these Terms and Conditions, is strictly prohibited.

External Links

We are not responsible for the content of any sites that may be linked to or from Elevatesalonsd.com. These links are provided for Your convenience only and You access them at Your own risk.  Any other websites accessed from the Website are independent from Elevatesalonsd.com, and Elevatesalonsd.com has no control over the content of those other websites.  In addition, in no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Elevatesalonsd.com of that third party or of any product or service provided by a third party.

Use of Professional Items

At Elevatesalonsd.com we have a large variety of products for “Professional Use” and “General Use”.  Elevatesalonsd.com reasonably expects that all customers purchasing “Professional Use” products should know how to use them.  Regardless, Elevatesalonsd.com is NOT responsible for outcomes resulting from the use of products purchased from Our Website.

Shipping Policy

All purchases made through Elevatesalonsd.com are made pursuant to shipment contracts.  All Elevatesalonsd.com packages are shipped via the United States Postal Service (USPS).  We charge a Flat Rate Shipping Fee of $6.99 Anywhere in the Continental United States, including Hawaii & Puerto Rico.  We currently do not ship to APO’s and FPO’s.  We also offer FREE SHIPPING on all orders over $99.

 Shipping Rates are as follows:

Order Total         USPS Shipping Fee

0 – $98.99             $6.99 (first item) + $2.00 (For each additional)

Over $99              FREE SHIPPING

When will I receive my order if I choose USPS Standard Shipping Fee?

ALL orders require 2-3 business days for processing.  Orders that contain items that are Back-Ordered or currently out of stock, processing time maybe greater.  After 2-3 business days for processing, Your order should arrive via the USPS, usually within 3-4 business days, or unless stated otherwise. Depending on the State You order from, the time the USPS takes to deliver Your package after it leaves Elevatesalonsd.com will differ.  USPS transit time for the Continental United States ranges from 2-3 business days.  When estimating Your package arrival time please keep in mind that Elevatesalonsd.com is a San Diego-based company.  If You add processing time to the USPS transit time, Your package can take up to 7 business days to receive so please allow up to 1 week for delivery.

USPS transit time to Hawaii, Alaska, Puerto Rico, and all PO, APO and FPO boxes can take up to 7 business days after the order has been shipped from Elevatesalonsd.com.  This means Your order may arrive within 10 days of placing order.  Again, orders that contain items that are Back-Ordered or currently out of stock, processing time maybe greater.

I’m worried about my order being lost or stolen, can I add Signature Required status to my order?

If You are placing an order to an Apartment, localized mailbox or a rural area and there is any chance Your package may be stolen or lost we suggest You add Signature Required status to Your order during checkout.  For a low cost of $4.99 it may make sense that You have a piece of mind that Your order will not end up in someone else’s hands.  This means when the USPS attempts delivery to Your home/apartment someone must be there to sign for the package.  If no one is at home the USPS will leave a notice and You can then pickup Your package at the local Post Office.  Elevatesalonsd.com does not insure any packages so if the USPS delivers Your package but somehow it was stolen or lost; that is 100% Your liability.  Please note at times the USPS has been known not to leave a notice stating they attempted delivery.  We advise You to track Your passage in a timely manner.  Do not hesitate to contact the Post Office if You feel Your package should have arrived.  Keep in mind the Post Office is only responsible to only hold Your package for 7 days. After this period they send the package back to us.  In this case You will be required to pay Shipping again along with the additional cost of Signature Required status.

FYI – All orders placed with Elevatesalonsd.com over $199 are automatically sent Signature Required at no cost to You.  Elevatesalonsd.com reserves the right to add Signature Required status to any order it deems fit at no cost to You.

During the 2-3 business days that it takes for Our Service to process Your order, if You find You need to make a change, or add or delete an item, You may email us at refund@elevatesalonsd.com .  Please explain the changes You require in detail, and remember to include Your Order Number.  If You need to make an address change, we must be notified via email/phone WITHIN the 2-3 business day processing time.  We cannot make a change or edit an order after the processing time or AFTER the order has shipped.  On certain occasions the 2-3 day processing time will be much shorter.  In these instances if You contact Elevatesalonsd.com and Your order has already been processed and/or shipped, and we cannot make any changes.  Orders placed on Friday, weekends or national holidays will be processed by Wednesday, the latest, of the following week.

Back Orders

Due to our daily order volume Elevatesalonsd.com inventory levels may vary.  There are times we may be out of stock on popular items and back orders may occur.  When we are out of stock on a particular item or an item is back-ordered, we will notify You via email.  At that time You may choose to cancel Your order or wait until we have the product ready to ship.  In the case You have ordered multiple items, and one or two items are not in stock, You will be notified via email.  Here, You have several options.  You may cancel the entire order, and we will do so within 3 business days.  Your second option is for us to ship the partial order, charging You only for the items that are shipped.  You can order the other items at later date.  Your last option is to wait until the all the requested items are available, and to ship Your complete order completely at that time.  We will supply You with an approximate time frame for receipt of the back-ordered items from the Manufacturer or Distributor.  You can inform us of a period of time You are willing to wait and if the items do not arrive by then, You can opt to cancel Your order completely.  Note, You must choose one of the options above and/or cancel Your order.

Shortages/Missing Items

If You receive an order from Elevatesalonsd.com and You feel that there is a shortage or a missing item You must contact us within 24 hours of receiving the package.  Keep in mind if You place an order and happen to be on vacation when the order is delivered, it is Your responsibility to have it checked and call us within 24 hours if there is an issue with the order.

Elevatesalonsd.com follows a strict guideline when it comes to filling orders and shipping exactly what You order.  We pick items by SKU, not by name, we weigh each item out and make sure it equals total package weight, and keep track of the warehouse operator that handles Your order.

If You call in a shortage/missing item(s) we will contact the warehouse operator immediately and have each item weighed out again and see if it matches the total weight of the package.  This ensures whether or not all item(s) left our warehouse in Your Elevatesalonsd.com package.

If we deem Your claim to be false Your account information will be forwarded to our Legal Department, and Your account will be suspended for all future purchases and all Reward Points that You had will be deleted from Your account.

International Shipping

Elevatesalonsd.com does not currently offer International shipping options.

Copyright 2016 ELEVATESALONSD.COM

If You would like to use any of the solely owned, language, text, and pictures contained on the Elevatesalonsd.com website, You may do so as per the following offer:

For the sum of $1,000 U.S. Dollars per product line You are granted a non-exclusive license to use any of the language, text and pictures contained in any product line belonging to Elevatesalonsd.com. This includes all information, item listings and images within the specific product line only.

Each product line utilizes a separate agreement.  Payment must be made, in full, 7 business days prior to the use of product line material and/or information.  Payments are only accepted for purchase by accepted major credit cards.  Elevatesalonsd.com reserves the right to cancel any agreement between You and Elevatesalonsd.com at anytime.  After such cancelation Your fee will be refunded in full.

Contact Information

You may contact Elevatesalonsd.com Customer Service via e-mail at service@elevatesalonsd.com , Monday through Friday 9 a.m.-5 p.m., Pacific Standard Time.  Any emails sent outside our Customer Service hours will be responded to during the next Customer Service business day.